GenAI and Automation for Community Managers
The course is designed to provide a deep dive into the essentials and best practices of community management, followed by practical applications of AI-driven automation. Through a series of real-world cases, participants will learn how to implement advanced automation techniques to enhance their community management processes. The course is delivered in a one-day workshop with an immersive AI implementation experience and answering students’ questions as part of the discussion.
Details
Format: Training
Date: Friday, 25 October 2024
Time: 10:00-18:00
Location: TechQuartier, Platz der Einheit 2, 60327 Frankfurt am Main
Language: English
Price: 399€ / participant
Number of participants is limited to 12
GenAI Use Cases
Content Moderation
Monitoring and moderating community discussions to ensure they adhere to community guidelines.
Feedback Analysis
Gathering and analyzing feedback from community members to understand their needs, concerns, and satisfaction levels.
Engagement Metrics
Analyzing key metrics such as user engagement, post reach, and member growth to make data-driven decisions.
After This Course You Will
Gain a solid understanding of community management fundamentals and best practices.
Learn how to automate various community management tasks using make.com and OpenAI.
Discover ways to streamline workflows, save time, and improve community engagement.
Apply theoretical knowledge to practical cases and develop automation
solutions.
Practical Skills You Will Gain
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Automate the scheduling and posting of content across multiple platforms, ensuring consistent engagement.
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Set up AI-driven automatic responses to common queries, enhancing responsiveness and user satisfaction.
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Implement AI tools for automatic moderation, reducing manual workload and maintaining community standards.
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Track and analyze community metrics efficiently using AI, gaining valuable insights for strategic decisions.
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Automate the collection and analysis of user feedback, allowing for more informed community management.
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Set up automated alerts for important events or issues, ensuring timely responses and actions.
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Use AI to generate comprehensive reports on community performance and activities.
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Streamline content approval processes with AI, ensuring that all content meets community guidelines.
Andrei Averin
Trainer
With more than 20 years of experience in IT, Andrei has developed a deep expertise in software development, IT consulting, and digital marketing. His career highlights include significant work in marketing strategy and automation using Salesforce Marketing Cloud.
He has launched two startups, one of which was a community-based marketplace, demonstrating his strong grasp of building and managing community platforms.
As a coach and adviser for startups, he has provided valuable guidance and support to numerous emerging businesses. His proficiency with make.com and the Open AI API integration makes him exceptionally qualified to teach about automating community management using Generative AI.
